Shipping Policy

Welcome to By Reem Aldhaheri. Please read our shipping policy carefully before placing your order to understand how we handle the shipping of our products.

1. Customized Orders

Our customized orders are handcrafted and tailored specifically to your preferences. Due to the bespoke nature of these items, the production and processing time for customized orders is 20-30 days. Please note that:

• Customized orders are non-refundable, non-returnable, and non-replaceable.

• Once your order is placed and details are provided, changes cannot be made. Kindly ensure all details are correct before submitting your order.

2. Ready Orders

For our ready-to-ship products:

• Orders will be processed and shipped within 3 business days from the order confirmation date.

• You will receive a shipping confirmation email along with a tracking number once your order is dispatched.

 

4. International Shipping

We offer international shipping to select countries. For international orders:

• Customers are responsible for any additional charges, such as customs duties, taxes, or import fees.

• Delivery times for international shipments may vary based on location and customs processing.

5. Tracking Your Order

Once your order is shipped, you will receive an email notification with a tracking number. You can use this number to track your shipment online through the carrier’s website.

6. Shipping Delays

While we strive to meet our estimated shipping times, unforeseen events such as natural disasters, courier service disruptions, or customs delays may cause delays. We are not responsible for such delays, but we will do our best to assist you in tracking and resolving any shipping issues.

7. Questions or Concerns?

If you have any questions or concerns regarding your order or shipping, feel free to contact us at:

By Reem Aldhaheri

Phone: [Insert Phone Number]